Welcome to CarsBookings.com. We understand that your personal information is important, and we are committed to being clear and open about how we collect, use, share, and protect your data. This Privacy Policy explains, in detail, what information we gather, how we use it, with whom we may share it, and what rights you have regarding your personal data when you use our car hire booking service (“Services”).
If at any time you disagree with the practices described in this policy, please do not use our Services or provide us with any of your personal information.
This policy outlines:
Throughout this policy, “we,” “us,” and “our” refer to CarsBookings, the company providing the booking service. When we refer to our “Services,” we mean all aspects of our car rental booking platform, including our website, customer support, backend systems, and any affiliated online tools.
We collect data about you in a few different ways — when you book or make an inquiry, when you interact with our website, and from other trusted sources. This helps us deliver a smooth, personalized, and secure booking experience.
When you use our online booking form, you may share information such as your name, contact details (phone, email, address), and country of residence. If you create an account, you might also provide your date of birth or driver’s license information, especially when additional drivers are added or required for verification.
As you go through the booking process, you’ll enter travel-related data — like pick-up and drop-off locations, preferred car type, travel dates, and whether you want extras (such as insurance or a second driver). When you provide payment details to confirm a reservation, we also collect your billing address and credit/debit card information. While we handle this data carefully, the card data itself is usually processed by secure payment providers, not stored directly on our systems.
We may also gather more personal information when you contact our Customer Support team: via email, phone, or chat. In these cases, you might share additional details explaining your issue or request.
When you use our website, we automatically collect certain usage and technical data. This includes your IP address, browser type, operating system, device type, and how you arrived at — or leave — our site (such as referring and exit pages). We use this information to manage & maintain our Services, optimize performance, and make your experience faster and more relevant.
We also work with cookies and similar tools (such as web beacons or tracking pixels). These let us remember your preferences, analyze how people use our site, customize what you see, and deliver relevant offers. You can control or disable most cookies via your browser, though that could affect how our Services function for you.
Sometimes, the data we hold doesn’t come exclusively from you. Other users may add you to a booking (for instance, naming you as an additional driver), and in doing so, provide us with your name, contact, license info, and travel details. If that happens and you prefer we not have that data, simply reach out and we’ll take steps to remove it.
We also receive data from third-party systems. For example, if you sign up or log in using a social media account (like Google or Facebook), we may receive your profile name, email address, and other basic info, depending on your privacy settings. We get this only when you expressly connect a third-party account to our Services.
Further, we collaborate with business affiliates — such as travel partners, advertising agencies, or insurance providers. From them, we may collect data such as referral details, marketing preferences, or booking-related information.
Your personal information is important to us, and we use it in ways that make your experience both functional and efficient — and in compliance with data protection laws.
We may share your personal data in several specific scenarios — always with your privacy in mind:
Importantly, we don’t sell or rent your personal data to third parties for their independent marketing use.
We take data security seriously and use a range of technical and organizational safeguards to protect your personal information.
You have meaningful control over your information. Depending on where you live, you may have the following rights:
If you’d like to make any of these requests, just contact us (see the “Contact” section below). We'll follow applicable laws when responding — for example, if there's a conflict between different rights, we’ll act in a way that safeguards your privacy while meeting our legal obligations.
Because CarsBookings operates globally, your personal information may be processed and stored in countries outside your own. Whenever such cross-border transfers occur, we protect your data through standard legal mechanisms like data protection agreements, encryption, or other safeguards to comply with applicable laws.
We may update this Privacy Policy from time to time — for example, to reflect changes in the law or to improve our Services. When we make significant updates, we will notify you (for instance, by email or via a notice on our website). Your continued use of our Services after a policy change means you accept the updated policy.
If you have any questions, concerns, or want to make a request about your personal information, you can reach out to us:
CarsBookings – Privacy Team
Email: privacy@carsbookings.com
Address: OXFARE HOLIDAYS LLC, 2232 Dell Range Blvd Ste 242#5571 Cheyenne Wyoming - 82009 USA